#138204 - Software Engineer

Key Responsibilities • Analyze, triage, and resolve production issues, including problems affecting events that are already in progress. • Partner with client support and go-to-market teams to address support tickets and meet established service-level agreements (SLAs). • Monitor production systems and respond promptly to alerts and performance degradation. • Support architecture changes and system integrations that affect the platform. • Maintain and update event logic as dependencies and underlying systems evolve. • Support and onboard additional team members as the team grows. Must-Have Skills • 3–5 years of professional software engineering experience. • Strong Java and Spring Boot experience as the primary backend skill set. • React experience for frontend development and troubleshooting. • Experience with Kafka and GraphQL . • Experience with SQL or MongoDB . • Experience with software build and deployment processes. • Senior-level ability to ramp up quickly and take ownership across multiple projects with a high degree of autonomy. • Experience with at least one of the following: • Dagster • Data Lakes • Amazon Athena Nice-to-Have Skills • Python and Django backend experience. Java/Spring Boot is the predominant focus; candidates without Python/Django experience will still be considered, while strength in both areas is an advantage. • Product management experience working with go-to-market teams and engineers on prioritization. • Experience with AI-assisted development tools such as Claude, Cursor, or Windsurf . • Demonstrated initiative in taking work through code merging and deployment without close supervision. • Clear, concise communication and comfort working through ambiguity. • Strong prioritization and strategic thinking skills. • Experience using data to troubleshoot and resolve production issues. Required Tools & Platforms • Java and Spring Boot • React • Kafka • GraphQL • SQL or MongoDB • At least one of: • Dagster • Data Lakes • Amazon Athena • Client-provisioned AWS WorkSpace Location, Time & Engagement • Candidates must be based in an eligible LATAM location . • US Central Time (CST) coverage is required. We are seeking a hands-on Software Engineer to support a high-traffic, live event platform. You will diagnose and resolve production issues across interconnected backend and frontend systems, partner with client-facing teams, and keep active events running reliably. Java and Spring Boot are the primary focus. Senior-level ownership, autonomy, and the ability to ramp up quickly across multiple projects are essential. Enterprise experience is strongly preferred. Originally posted on Himalayas