Account Manager

We are looking for an Account Manager to join our team in Argentina and help grow our AstroPay Wallet business . In this role, you will manage a portfolio of merchants, building strong relationships, identifying growth opportunities, and driving engagement through commercial initiatives. You will combine a strong commercial mindset with data-driven thinking to understand performance, identify opportunities, and turn insights into concrete actions that contribute to account growth. Qualifications • 2+ years of experience in Account Management, Sales, Business Development, or a similar commercial role. • Experience managing B2B clients, merchants, or strategic accounts. • Strong commercial mindset with a track record of identifying and developing business opportunities. • Analytical skills and comfort working with data and performance metrics. • Ability to turn data and insights into concrete commercial actions. • Proactive, hands-on, and entrepreneurial mindset, with a strong sense of ownership. • Excellent communication, negotiation, and relationship-building skills. • Strong problem-solving skills and ability to work independently. • Experience in payments, fintech, e-commerce, or digital products is a strong plus. • Bachelor's degree in Business, Economics, Marketing, Engineering, or a related field is preferred. • Fluent in Spanish and English. • Based in Argentina. Key Responsibilities Account Growth & Revenue • Manage a portfolio of merchants, building strong and long-term commercial relationships. • Identify opportunities to increase transaction volume, engagement, and revenue across existing accounts. • Drive upselling and cross-selling opportunities, introducing relevant products and solutions based on merchant needs. • Understand merchant performance and identify opportunities for growth and improvement. • Take ownership of account growth initiatives and follow through on their execution and results. Merchant Engagement & Relationship Management • Act as a key point of contact for merchants, developing trusted relationships and becoming a reference for their business within AstroPay . • Understand merchant objectives, challenges, and priorities to proactively propose solutions and opportunities. • Develop initiatives to increase merchant engagement, including campaigns, promotions, and commercial actions. • Work closely with merchants to define clear objectives and measure the impact of initiatives. • Proactively identify and address issues that may affect the relationship or account performance. Commercial & Data Analysis • Monitor account performance and key commercial metrics to identify trends, opportunities, and areas for improvement. • Analyze the performance of campaigns, promotions, and other commercial initiatives. • Use data and business insights to support commercial decisions and prioritize growth opportunities. • Translate analysis into concrete actions and recommendations that contribute to account growth. • Track results against agreed objectives and continuously optimize initiatives based on performance. Cross-Functional Collaboration • Work closely with Product, Operations, Marketing, Compliance, and other teams to deliver solutions and initiatives for merchants. • Bring merchant feedback and market insights into the organization to help identify opportunities for improvement. • Coordinate internally to ensure a smooth execution of commercial initiatives and a strong merchant experience. Originally posted on Himalayas