Business Analyst

Responsibilities • Lead requirements-gathering sessions with stakeholders to capture business objectives. • Analyze and document current processes; identify opportunities for improvement. • Develop business cases outlining costs, benefits, and risks. • Create functional specifications, use cases, and user stories for implementation. • Collaborate with IT and business teams to ensure solution alignment. • Conduct impact analysis for proposed changes and enhancements. • Support testing and quality assurance to validate business requirements. • Prepare training materials and deliver end-user training sessions. • Act as liaison between end-users, technical teams, and consultants. • Consolidate findings into clear documentation for decision-making. Must-Have Qualifications • Bachelor’s degree in Computer Science, Commerce, or equivalent. • 10+ years as a Business Analyst in complex environments. • 5+ years in process analysis and re-engineering. • 5+ years writing requirements, use cases, and user stories. • 5+ years working in Agile project environments. • Strong political acumen and critical thinking skills. • Exceptional communication and client relationship skills. • Proven ability to frame problems and integrate information for decisions. Nice-to-Have • IIBA certification (CBAP or similar). • Knowledge of BABOK framework. • Previous experience in government or public sector projects. Tools/Tech: Business Analysis frameworks (BABOK), Agile methodologies, MS Office Suite, collaboration tools. Originally posted on Himalayas