mercor
Claims Handling Expert - Fully Remote | Up to $80/hr
About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Senior Multiline Claims Examiner Type: Contract Compensation: $80/hour Location: Remote Commitment: 20–40 hours/week Role Responsibilities • Design realistic claims scenarios involving first notice of loss, coverage verification, investigation, documentation, reserving, damage evaluation, negotiation, settlement, subrogation, salvage, and closure. • Create work products such as claim action plans, coverage analyses, investigation requests, evaluation summaries, settlement recommendations, and insured communications. • Write "golden" reference responses at experienced claims-professional quality. • Grade AI-generated responses against structured rubrics for factual accuracy, policy application, claim-handling judgment, and procedural completeness. • Identify premature conclusions, missing investigative steps, unsupported valuations, improper communications, and failures to distinguish covered damage from excluded or unrelated loss. • Provide written feedback the research team uses to improve model behavior. Qualifications Must-Have • 2+ years of professional P&C claims handling, adjusting, or examining experience. • Independently handled claims in at least one area, such as property, auto physical damage, bodily injury, general liability, commercial casualty, catastrophe, or specialty claims. • Understand the claim lifecycle from intake and investigation through evaluation, resolution, recovery, and closure. • Can read and apply policy language to claim facts while recognizing when escalation is required. • Demonstrate excellent written analysis, balanced judgment, and high attention to detail. • Can distinguish ordinary claim adjudication from complex coverage, litigation, regulatory, and actuarial work. Preferred • AIC , CPCU , SCLA , or comparable insurance designation. • Multiline or multistate claims experience. • Catastrophe, represented bodily injury, litigation, subrogation, SIU, or large-loss exposure. • Experience supervising independent adjusters, experts, vendors, or defense counsel. • Active or previously held adjuster license. Start Date • Immediately ; applications reviewed on a rolling basis. Compensation & Legal • Hourly contractor • Paid $800 upon successful completion of onboarding. Application Process (Takes 20–30 mins to complete) • Upload resume • AI interview based on your resume • Submit form Resources & Support • For details about the interview process and platform information, please check: • For any help or support, reach out to: PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity. Originally posted on Himalayas
