futureproof
Cognigy AI Developer
This is a remote position. We’re looking for a AI engineer skilled in Cognigy.AI platform. Yo Key Responsibilities • Design, build, and optimize Voice and Chatbots inCognigy.AI • Implement and configure CognigyAI Agents and advanced conversational flows • Develop and maintain dialog structures, intents, entities, and context handling • IntegrateCognigysolutions with external systems , including APIs, CRM, and telephony platforms • Collaborate with business stakeholders and cross-functional teams • Configure and improve NLU models , conversation logic, and fallback strategies • Troubleshoot and optimize bot performance, latency, and conversation success rates • Support deployment pipelines across Dev, Test, and Prod environments Requirements • Hands-on experience with the Cognigy.AI platform • Strong knowledge of CognigyAI Agents • Proven experience building VoiceBots / IVR automation • Experience with REST APIs, webhooks, and backend system integrations • Solid understanding of JavaScript / Node.js for extensions, flows, and custom logic • Experience with NLU concepts , including intents, entities, training, and tuning • Familiarity with telephony integrations , such as SIP or Genesys • Experience with JSON, debugging, and system integration patterns • Strong problem-solving and analytical skills • Ability to work independently and proactively • Fluent English • Strong communication skills in cross-functional teams Benefits • Location: Remote CEE region • Start Date: ASAP • Contract Type: Freelance/B2B • Language: English • Industry: Consulting, Automotive Originally posted on Himalayas
