Content Writer

6 month Fixed term opportunity The Content Creator’s responsibilities span instructional design, content strategy, narrative development, brand alignment, cross-functional collaboration, and learner impact. You translate complex client inputs into clear, compelling learning and enablement content that is accurate, usable, and genuinely valuable for the audience. Content Strategy & Narrative Development • Translate complex client narratives, products, and use cases into engaging, learner-friendly stories and content structures. • Take complex briefs and ask sharp, practical questions to clarify: • Audience and context of use • Asset-level goals vs programme-level goals • Desired behaviour change or business impact • Tone, constraints, and success measures • Propose smart formats and approaches to communicate content clearly (e.g., scenario-based learning, modular job aids, decision trees, talk tracks, demos, cheat sheets). • Build narrative flow that keeps the audience oriented, motivated, and able to act. Instructional Design & Learning Content Development • Create a wide range of content types, including: • Sales and training slide decks • Learning assets (infosheets, demo guides, job aids) • Sales enablement playbooks and toolkits • E-learning scripts or module-ready content • Video scripts, storyboards, and narration copy • Infographics and visual learning content (in collaboration with design) • Developer or technical enablement assets such as guides, integration playbooks, technical onboarding materials, and demo flows for technical products or platforms • Apply adult learning principles where relevant (clarity, relevance, practice, feedback, reinforcement). • Write with precision and usability: the output should be immediately usable by the intended audience without additional explanation. Co-working with AI (required) You should be proficient and confident using AI tools as part of your workflow — to increase speed, sharpen thinking, and improve quality (without outsourcing judgement). • Use AI to accelerate outlining, drafting, iteration, summarisation, and content versioning. • Validate all AI-assisted outputs for accuracy, tone, inclusivity, and brand alignment. • Use AI to stress-test clarity (e.g., “what would a first-time learner misunderstand?”) and strengthen examples, knowledge checks, or scenario realism. • Maintain confidentiality and follow project guidance on what can and cannot be shared with AI tools. Subject Matter Translation (Enterprise / B2B) • Transform technical product information into solution-focused content that supports sales conversations, customer confidence, and real-world application. • Synthesise dense source material into crisp, high-value content with a clear throughline. • Where needed, create realistic scenarios that reflect customer contexts, objections, or decision points — without inventing unsupported claims. Brand Alignment & Messaging • Deliver content that adheres strictly to client brand guidelines, tone, and voice. • Maintain consistency across assets (terminology, formatting, naming conventions, and narrative). • Produce concise outputs that meet runtime or consumption goals (e.g., “under X minutes”, “one-page job aid”, “5-slide talk track”), without losing meaning. Collaboration & Ways of Working • Attend briefing and project meetings as needed to gather context and confirm direction. • Collaborate effectively with the project POC, learning/design partners, and wider delivery team. • Proactively flag ambiguity, missing inputs, or risks early — with proposed solutions, not just problems. • Work smoothly across Google Workspace and shared documentation workflows (Docs, Slides, Drive). Feedback Integration & Quality Control • Receive and incorporate feedback constructively, quickly, and accurately. • Maintain high standards of accuracy, consistency, and instructional soundness across all deliverables. • Conduct final quality checks before submission, including: • Accuracy and completeness vs brief • Flow and readability • Consistent terminology and style • Formatting and usability • Fact-checking and claim discipline (no unverified statements) • Conduct technical accuracy checks against source documentation, SME feedback, and approved product guidance, ensuring all implementation steps, claims, terminology, and examples are correct. Requirements Must Have • Proven experience creating learning and/or enablement content for Enterprise / B2B audiences. • Strong writing and editing craft: clarity, structure, tone control, and narrative flow. • Confidence turning complex technical or product content into accessible, usable outputs. • Comfort working within Google Workspace (Docs and Slides especially). • Strong collaboration habits: proactive communication, reliable follow-through, and comfort working with feedback. • Confident co-working with AI tools in a professional content workflow (drafting, iteration, refinement). Nice to Have • Experience in sales enablement, customer enablement, or enterprise L&D. • Experience creating e-learning scripts or content designed for LMS build. • Familiarity with AI enablement and/or technical product domains. • Experience creating developer enablement, technical onboarding, implementation training, or SaaS/product education content. • Familiarity with API documentation tools, Postman, Swagger/OpenAPI, developer portals, or technical sandbox environments. • Experience working with AI, SaaS, cloud, data, or developer platform products. Originally posted on Himalayas