Digital Retention Specialist (Contract)

Our client, a well-known consumer lifestyle brand, is looking for a hands-on Digital Retention Specialist to provide interim support to its eCommerce and Digital Marketing team. This is an execution-focused role for someone who can jump in quickly and keep the day-to-day email and SMS calendar moving. The strategy and broader direction are already established — this person will primarily be responsible for building, scheduling, launching, and monitoring campaigns. RESPONSIBILITIES • Execute day-to-day email campaigns in Klaviyo , including building, QA, scheduling, and deployment. • Execute SMS campaigns , ideally within Attentive. • Manage the email and SMS campaign calendar and ensure campaigns launch accurately and on time. • Build audiences and basic customer segments for campaigns. • Coordinate with Creative and eCommerce teams to gather assets, copy, links, and promotional details. • QA campaigns for accuracy, links, formatting, segmentation, and timing before launch. • Monitor campaign performance and pull basic reporting as needed. • Support basic updates and optimizations to existing email/SMS flows and automations. • Stay highly organized and help keep campaigns and deliverables moving in a fast-paced environment. WHAT WE'RE LOOKING FOR • 1–2 years of hands-on email/SMS marketing experience. • Klaviyo experience required — must be comfortable independently building and deploying campaigns. • Attentive experience strongly preferred. • Experience working within an eCommerce or consumer brand environment preferred. • Strong attention to detail and organizational skills. • Comfortable working quickly across multiple campaigns and deadlines. • Someone who is happy being a tactical doer/executor rather than owning the overarching retention strategy. This is a confidential search. Additional company and team details will be shared with qualified candidates during the interview process. Originally posted on Himalayas