Financial Counselling Leader - Fully Remote | Upto $135/hr

About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Patient Financial Clearance Leader Type: Contract Compensation: $135/hour Location: Remote Role Responsibilities • Lead patient financial counselling and financial clearance operations, including charity care screening and self-pay resolution. • Evaluate AI-generated financial counselling recommendations and patient communication drafts for accuracy and appropriateness. • Screen patients for Medicaid eligibility and financial assistance program enrollment. • Counsel patients on financial obligations and available assistance programs. • Coordinate with social work, case management, and billing teams to address complex patient financial situations. • Develop and maintain SOPs for financial clearance workflows, including pre-service financial screening. • Monitor KPIs such as charity care conversion rates and point-of-service collection performance. • Ensure compliance with regulatory requirements for financial assistance programs. • Annotate AI outputs and provide structured feedback to support AI training datasets . Qualifications Must-Have • 5+ years of experience in patient financial counselling or self-pay revenue cycle management, with at least 2 years in a leadership role. • Deep knowledge of charity care programs and Medicaid screening. • Familiarity with 501(r) regulatory requirements and hospital financial assistance policy compliance. • Experience with point-of-service collections and patient financial advocacy. • Proficiency with EHR platforms ( Epic , Cerner ) and financial assistance management tools. • Exceptional written and verbal English communication skills. • High attention to detail with the ability to evaluate financial documentation and AI-generated outputs. Preferred • Certified Revenue Cycle Representative (CRCR) or similar revenue cycle certification. • Experience with presumptive eligibility screening tools and Medicaid enrollment facilitation. • Background in hospital, health system, or federally qualified health center (FQHC) settings. • Familiarity with AI tools and comfort evaluating AI-generated patient financial content. • Experience developing patient financial education materials and staff training programs. Application Process (Takes 20–30 mins to complete) • Upload resume • AI interview based on your resume • Submit form Resources & Support • For details about the interview process and platform information, please check: • For any help or support, reach out to: PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity. Originally posted on Himalayas