My VA Support, Inc.
Insurance Verification Specialist
This is a remote position. Only LATAM-based candidates (bilingual in Spanish and English) We are seeking an experienced Insurance Verification & Authorization Specialist to support a busy U.S.-based medical practice. This role plays a critical part in daily operations by ensuring next-day patient readiness, accurate insurance verification, timely authorizations, and a smooth patient financial experience. The ideal candidate is detail-oriented, proactive, and comfortable working in a fast-paced medical environment while collaborating closely with on-site teams. Contract: Service Provision- Independant Contractor Key Responsibilities • Perform insurance eligibility and benefits verification for next-day patients across multiple carriers • Confirm active coverage and accurately determine patient financial responsibility (copays, deductibles, coinsurance) for visits, procedures, and treatments • Obtain referrals and prior authorizations from primary care physicians and insurance companies • Navigate and utilize health plan portals and insurance platforms efficiently • Collect payments for telehealth visits when applicable • Communicate effectively with internal teams to ensure patient readiness and prevent delays, denials, or cancellations • Support general administrative and office-related duties as needed • Work collaboratively with other insurance verification specialists and on-site staff Requirements • Minimum 1 year of experience in insurance verification within a medical office • Proven experience with referrals and prior authorization processes • Strong understanding of medical terminology , including CPT codes • Hands-on experience with insurance portals and verification platforms • Excellent attention to detail and ability to meet daily deadlines • Ability to learn quickly and adapt in a fast-paced environment • Strong teamwork skills and professional communication style • Customer service–oriented mindset Preferred Qualifications: • Experience working with Rheumatology practices • Familiarity with Medicare, Medicare Advantage, and commercial plans • Bilingual proficiency in English and Spanish • Previous experience working remotely with U.S.-based medical offices Benefits • 100% Remote • Weekends OFF • Stable, long-term opportunity with a growing healthcare support company • Competitive compensation based on experience • Structured onboarding and ongoing support • Opportunity for professional growth and increased responsibilities based on performance • Collaborative and respectful remote work environment • Productivity bonus of 50 USD (paid in local currency) • Reliability bonus of 25 USD (paid in local currency) • Consecutive reliability bonus of 50 USD (paid in local currency) Originally posted on Himalayas
