*International Video Remote Interpreters

Overview : As a Video Remote Interpreter with LSA Video, Inc., you will be a key member of our team in facilitating language communication on a variety of assignments while having the chance to utilize the most advanced technology in the language services industry. Responsibilities : • Interpret through web-based VRI system • Answering inbound calls in a timely manner • Assist clients with basic troubleshooting (refer to manager or IT department if necessary) • Provide superior customer service Qualifications/Experience : • Maintain (as applicable) compliance with any national, state, or local licensing and/or certification requirements • Adhere to Code of Professional Conduct • Attention to detail, while working in a fast-paced environment • Strong oral and written communication skills in English and the target language • Professional and positive phone manner with clients from all types of businesses • Familiarity working in a windows environment (preferred) • Experience with VRI systems(preferred) • PC Trouble shooting skills (preferred) • Previous interpreting experience (preferred) VRI Technical Requirements : PC Minimum Requirements • Windows 8.1 or higher • AMD A8 or Intel Core i5 or faster • 4GB RAM • 40 Mb free space on HDD • High speed internet (5 Mbps Download / 5 Mbps Upload) Recommended webcam • PC - Logitech WebCam® C920 HD Pro or better MAC Minimum Requirements • Mac with Intel Core i5(5th Gen) • Mac OS X ‘Yosemite or higher • 4GB RAM • 40MB hard drive space Latest Firefox/Safari and Apple software updates • High speed internet (5 Mbps Download / 5 Mbps Upload) Recommended MAC webcams • MAC- Internal iSight • Logitech C920 Pro (recommended for best experience). Must be MAC compatible RECOMMENDED USB HEADSET • Plantronics USB Headsets Backdrop • Chroma key blue backdrop • Width: 46 1/2” Min. height: 49 5/8 “ Max. height: 63 " • (56” diameter) Room Illumination • All illumination should be artificial (Preferably incandescent light) • We will test for optimizing lighting LSA is passionate about what we do, which is helping people thrive in an increasingly global environment! If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience. Originally posted on Himalayas