Workiy Inc.
Jira SME
This is a remote position. We are looking for an experienced Jira Subject Matter Expert (SME) with strong hands-on experience in Jira administration, configuration, and customization. The ideal candidate should be capable of configuring Jira to support different types of projects, workflows, teams, and business requirements. Requirements • Configure and administer Jira projects based on different project and business requirements. • Design and configure Jira workflows, issue types, screens, custom fields, schemes, permissions, and notifications. • Configure Jira for multiple project types and ensure the platform aligns with project delivery processes. • Work closely with project managers, technical teams, business stakeholders, and other teams to understand Jira requirements. • Customize Jira workflows and project configurations to improve project tracking and visibility. • Support Jira automation and integrations where required. • Troubleshoot Jira configuration, access, and project-related issues. • Maintain Jira standards, governance, and best practices across projects. • Provide subject-matter expertise and guidance to Jira users and project teams. • Support Jira enhancements, changes, and continuous improvement initiatives. • Document Jira configurations, workflows, processes, and administrative procedures. • Ensure Jira configurations support effective reporting, tracking, and overall project visibility. Preferred / Nice-to-Have • Experience with Atlassian Cloud or Jira Data Center. • Experience with Jira integrations and APIs. • Knowledge of Confluence. • Experience with ScriptRunner / Groovy. • Experience supporting Jira migrations or implementations. • Experience working in large enterprise environments. Location & Time Zone • Remote – candidates can be located anywhere. • Must be able to work/cover Pacific Standard Time (PST) business hours. Originally posted on Himalayas
