Virtual Champs Global Inc.
Lead Follow-Up & CRM Specialist
TBD (6Hours/Daily) Key Responsibilities • Send emails to leads and conduct consistent follow-ups based on the assigned process. • Monitor and manage leads throughout the sales process. • Keep lead information, activities, and follow-up statuses updated in HubSpot. • Use HubSpot to send emails, manage contacts, and track lead activity. • Monitor performance, follow-up activities, and lead engagement. • Ensure leads are followed up with on time and according to the required schedule. • Maintain accurate CRM records and organize lead information. • Communicate professionally with leads and respond to inquiries when needed. • Provide updates on lead activity, follow-ups, and overall performance. • Identify leads that require additional follow-up or attention. • Support other administrative or personal assistant tasks related to lead management when needed. Qualifications Required Qualifications • Previous experience in lead follow-up, sales support, appointment setting, virtual assistance, or a similar role . • Experience with email outreach and lead nurturing . • Hands-on experience using HubSpot or a similar CRM . • Strong organizational and time-management skills. • Excellent written and verbal communication skills. • Ability to manage multiple leads and follow-up tasks without constant supervision. • Detail-oriented and consistent with updating CRM records. • Proactive and able to identify tasks that need to be completed without waiting for instructions. • Comfortable monitoring activity and performance metrics. Preferred Qualifications • Experience working as an SDR, Sales VA, Lead Generation VA, or Personal Assistant . • Experience with HubSpot workflows, email sequences, or lead tracking. • Familiarity with sales pipelines and lead qualification. • Experience working with US-based clients or sales teams. • Strong understanding of professional email communication. Ideal Candidate The ideal candidate is someone who is organized, reliable, proactive, and comfortable managing leads independently . They should be able to balance administrative responsibilities with sales-related tasks, communicate professionally with prospects, and make sure every lead receives the appropriate follow-up. This is not strictly a cold-calling SDR role. The position is more focused on email outreach, lead follow-up, CRM management, performance tracking, and administrative support . Originally posted on Himalayas
