Lead Generalist Supervisor

About Brighter Day Services Brighter Day Services is a fast-growing home and commercial services company providing on-demand cleaning and multi-line services across multiple regions. The company operates using a flexible, performance-driven model that connects clients with service providers quickly and efficiently. We are building a high-performance sales and operations team and are seeking a Lead Generalist Supervisor to take on a key leadership role focused on revenue growth, team development, and operational execution. Role Overview The Lead Generalist Supervisor is responsible for both generating revenue and leading a team of Lead Generalists . This is a producing leadership role that combines sales performance with team management. The Supervisor will: • Close residential and commercial service deals • Support and improve team sales performance • Manage and develop a team of 2–4 Lead Generalists • Drive weekly and monthly revenue targets This role is designed for individuals ready to move from individual sales into leadership while maintaining strong earning potential. Key Responsibilities Sales & Revenue Generation • Close residential and commercial service deals • Follow up with inbound leads and outbound opportunities • Assist team members in closing deals and improving performance • Meet or exceed weekly and monthly revenue targets Team Leadership & Coaching • Manage a team of 2–4 Lead Generalists • Provide training, coaching, and daily support • Monitor team performance, activity, and results • Maintain accountability and consistent execution across the team Operations & Systems • Utilize BookingKoala and internal systems to manage jobs and clients • Ensure accurate notes, scheduling, and communication • Maintain high service quality and customer satisfaction standards Hiring & Team Growth • Assist with onboarding and training new Lead Generalists • Support team expansion and staffing goals • Help build and maintain a fully staffed, high-performing team Compensation Structure This role offers a multi-layered commission and bonus structure: Personal Sales Commission • Residential: 12%–16% per job • Commercial: 10%–15% per contract Team Revenue Override • Earn 1%–2% on total team revenue Bonuses & Incentives • Weekly volume bonuses based on performance • Recurring contract bonuses with ongoing monthly earnings • Performance accelerator opportunities with increased commission rates • Milestone bonuses tied to revenue and growth targets • Monthly KPI bonus pool based on performance metrics Earning Potential • Uncapped income • Multiple revenue streams (personal production, team performance, and bonuses) • Increased earning potential through leadership and team growth Qualifications Required • Experience in sales, customer service, or commission-based roles • Strong communication and closing skills • Ability to manage multiple tasks and conversations • Self-motivated with a performance-driven mindset • Leadership ability or readiness to step into a leadership role Preferred • Experience in home services, cleaning, or field services • Prior team leadership or supervisory experience • Familiarity with CRM or scheduling systems • Strong organizational and follow-up skills Work Environment & Schedule • Remote-based position • Flexible scheduling with expectation of availability during peak hours • Weekend availability is preferred and incentivized Growth Opportunity This role is designed as a pathway into higher leadership positions, including: • Sales & Operations Manager • Regional Leadership Roles • Expanded operational and executive positions Salary: $1,500 – $1,800 / biweekly Originally posted on Himalayas