Lifecycle Marketing Expert - CRM

About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Marketing Expert — Lifecycle (AI Agent Environments) Type: Contract Compensation: $60–$100/hour Location: Remote Role Responsibilities • Design task briefs based on actual lifecycle or CRM marketing work. Define the task's true test, including planted issues and strong practitioner decisions. • Specify necessary documents, dashboards, personas, and tool states for realistic task versions. • Write or review reference answers and criteria distinguishing strong from plausible-but-wrong responses. • Review AI agent attempts and evaluate them against your standards. • Diagnose issues from messy or conflicting data, prioritize, make tradeoffs, plan, execute, QA, reconcile, triage, escalate, research, evaluate, report, and orchestrate multi-step work across several tools. Qualifications Must-Have • Hands-on practitioner experience in lifecycle, CRM , or retention marketing. • Comfortable with an ESP , a CRM like Salesforce , and product analytics like Amplitude . • Clear written reasoning to explain decision-making. Preferred • Experience building AI training environments , RL environments , or simulated case studies. • Rubric Academy or Rubric Bootcamp certification. Screening • Applicants complete a short multiple-choice knowledge screener specific to this sub-domain before review. Application Process (Takes 20–30 mins to complete) • Upload resume • AI interview based on your resume • Submit form Resources & Support • For details about the interview process and platform information, please check: • For any help or support, reach out to: PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity. Originally posted on Himalayas