Medical Assistant (Remote )

Medical Assistant (Remote) Schedule: Monday–Friday | 8:00 AM–10:00 PM ET Location: Remote Position Overview PharmD Live is seeking a detail-oriented, patient-focused Medical Assistant to support our telehealth care management program. This role combines patient outreach, appointment scheduling, care coordination, and core Medical Assistant support in a remote, high-volume environment. Key Responsibilities • Conduct outbound and inbound patient calls and schedule appointments • Support Annual Wellness Visits and care management outreach • Perform medication reconciliation and update patient information • Document patient interactions accurately in the EHR • Prepare charts and support care coordination and follow-up • Maintain HIPAA compliance and escalate clinical concerns appropriately • Meet established outreach, scheduling, and documentation targets Qualifications • Medical Assistant certification or equivalent healthcare experience required • Prior healthcare, patient outreach, scheduling, or care coordination experience • Strong communication, organization, and documentation skills • Comfortable with high-volume calling and performance metrics • EHR experience preferred • Medicare patient experience preferred • Reliable and self-motivated in a remote environment This role is ideal for someone who is comfortable balancing patient engagement with accurate clinical support and documentation. Originally posted on Himalayas