PsyPhyCare
Medical Virtual Assistant - LATAM
Medical Virtual Assistant (LATAM – Remote) Job Title: Medical Virtual Assistant Location: Remote – Latin America (LATAM only) Work Schedule: U.S. business hours (EST / CST preferred) Employment Type: Contract (Full-Time or Part-Time) About the Role We are hiring Medical Virtual Assistants in Latin America to support U.S.-based healthcare providers. This role is ideal for candidates with medical, clinical, or healthcare administrative experience who want long-term, stable remote work with U.S. clients. You will work directly with healthcare professionals and administrative teams to support daily medical operations while maintaining strict confidentiality and professionalism. Key Responsibilities • Schedule patient appointments and manage provider calendars • Communicate with patients via phone, email, and patient portals • Update and maintain Electronic Medical Records (EMR/EHR) • Verify insurance eligibility and assist with authorizations • Support billing, claims follow-up, and documentation • Prepare intake forms, medical reports, and correspondence • Coordinate between providers, staff, and patients • Follow HIPAA and U.S. healthcare compliance standards Required Qualifications • Healthcare background required (Medical Assistant, Medical Admin, Nurse Assistant, Medical VA, or similar) • Experience with EMR/EHR systems (Epic, Athena, Cerner, eClinicalWorks, etc.) • Strong medical terminology knowledge • Advanced English (written & spoken) • High attention to detail and confidentiality • Reliable high-speed internet and quiet workspace Preferred • Experience supporting U.S. healthcare providers • Mental health, primary care, or specialty clinic experience • Insurance verification or billing experience • Bilingual English/Spanish What We Offer • Competitive compensation • Stable, long-term contracts • Exposure to U.S. healthcare systems • Growth opportunities into senior medical or operations roles • Fully remote work from anywhere in LATAM Originally posted on Himalayas
