CRH Talento de IT
Microsoft Dynamics Administrator
At CRH Talento en IT, we are looking for a Microsoft Dynamics Administrator for a 12 month contract project. Location: 100% Remote (anywhere in Mexico) Qualifications we are looking for: • 3+ years Dynamics experience in customer support required • Experience with Dynamics application architecture, designing and building custom workflows • Experience with Microsoft Power Apps Platform and Flow • Functional and/or Technical Certifications as deemed appropriate for specialization • Third party integration experience • Understands ERP best practices • Experience building Dynamics automations • Expert level in Microsoft Excel (data functions, pivot tables, etc.) • Ability to multitask and meet multiple competing deadlines • Excellent written and verbal presentation skills • Great communication skills and ability to work across different teams • Experienced in standardizing processes, strong organizational skills • Basic understanding of accounting principles • Strong understanding of relational database Job duties • Build and deploy solution design according to project timeline • Write test plans and perform system validation test for new release previews and customizations • Build custom records, fields, and transactions, saved searches, dashboards,roles and permissions according to best practices • Work with business and technical personnel to provide application architecture, design, configuration, and support withrespect to Microsoft Dynamics 365 platform for Customer Service • Serve as a Subject Matter Expert (SME) within all aspects of Dynamics including technical requirements, system configuration, user requirements, and system upgrades • Work collaboratively within the team to build, test, deploy, and maintain configurations using custom and industry common practices throughout multiple environments (e.g.,Sandbox/DEV/QA/UAT/PROD). • Respond to incidents and events with a methodical approach to assess and troubleshoot all types of production (performance, access, accuracy, etc.) issues • Lead and/or participate in analysis sessions with functional superusers/ business analyst to determine application requirements for new implementations, and facilitate workshops to demonstrate proof of concepts • Extend the capability of the application through creation of new entities, forms, workflows, and reports • Create applicable system-related documentation, including design specifications, application tes plans, test cases and system admin guides for Dynamics 365 • Participate as the Dynamics SME representing solutions design for systems related to Dynamics 365 • Document system business flows and assist in building training material for new process designs • Train other team members in Dynamics 365 best practices • Provide guidance to the data management team to build integrations related to Dynamics data • Participate in all phases of the Solution Delivery Life Cycle including planning, requirements definition, solution design, test execution, and implementation of Dynamics related business solutions • Work closely with functional teams to ensure business systems implementations are supported • Contribute to the technology roadmap for the organization with respect to the Dynamics ecosystem Originally posted on Himalayas
