Black Financial Consult
OPERATION ANALYST
This is a remote position. The Operations Analyst will support operational efficiency by monitoring processes, analyzing operational data, coordinating workflows, and ensuring smooth execution across teams. This role is ideal for early-career professionals who are detail-oriented, structured, and interested in operations, process improvement, and business execution. Key Responsibilities • Support day-to-day business and product operations activities. • Track operational metrics, KPIs, and performance dashboards. • Assist in coordinating workflows across product, engineering, and business teams. • Document operational processes, SOPs, and workflow improvements. • Identify process gaps and support efficiency improvement initiatives. • Assist in resolving operational issues and escalations. • Support reporting and data analysis for operational decision-making. • Participate in Agile ceremonies and cross-functional meetings. • Ensure timely follow-up on tasks, dependencies, and deliverables. Required Qualifications • 3-5 years of experience (internships or academic projects included). • Strong analytical and organizational skills. • Good communication and coordination abilities. • Basic understanding of business operations or process management. • Ability to work in a structured, fast-paced environment. Technical Skills • Microsoft Excel / Google Sheets (data tracking and reporting) • Basic data analysis and reporting • Process mapping and documentation • KPI tracking and dashboard understanding • Familiarity with Agile workflows • Exposure to tools such as Jira or similar task management systems (preferred) • Basic understanding of business process improvement concepts. Originally posted on Himalayas
