Operations & Administrative Coordinator

NeoWork is hiring an Operations & Administrative Coordinator to provide administrative and operational support for a professional services firm. This is a remote, independent contractor role supporting billing, invoicing, workflow processes, and team coordination during fast-paced operational cycles including tax season and extension season. Responsibilities • Manage billing and invoicing processes end-to-end, owning accuracy, timeliness, and reconciliation • Support high-volume administrative workflows during peak operational periods including tax season and extension season • Coordinate multi-step workflow processes and ensure timely task completion across team initiatives • Maintain, update, and distribute communication templates across the team • Support client communications and coordinate team scheduling needs • Manage administrative systems and cloud-based tools, working within client-provided remote desktop environment • Proactively identify process improvements and operational bottlenecks • Escalate only critical blockers while owning routine operational decisions independently Requirements • Proven experience in administrative or operations support within a professional services environment • Demonstrated expertise in billing and invoicing management, comfortable owning this process end-to-end • Ability to manage high-volume administrative workflows and prioritize competing deadlines during peak periods • Experience supporting multi-step workflow processes with attention to detail and timely completion • Experience maintaining and distributing communication templates across distributed teams • Comfort working within structured systems including cloud-based tools and virtual desktop environments • Demonstrated ability to absorb information once and execute independently without repeated instructions • Comfortable operating in fast-paced environments where speed and ownership are expected Benefits • We offer health insurance for contractors • Holiday Extra Pay • The work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs. • We prioritize the mental health of our team members and offer mental health days to support their well-being. • In addition to the base salary, performance-based incentives are provided. • There is an annual review and appraisal process in place. • There are ample opportunities for professional growth and advancement within the company. Originally posted on Himalayas