Public Policy Manager - MENA

This is a remote position. Our client is looking for a Public Policy Manager,MENA region to join their team. Duration - 9 months Location - UK Remote Responsibilities : • Track and assess policy issues in the MENA region related to risks of on-platform harm across all Meta Family of Apps (FoAs). • Flag emerging risks and trends to the Public Policy team for proactive intervention. • Triage inbound content related requests from external partners across the region. • Coordinate with relevant internal teams to follow up and resolve cases. • Escalate any blockages or unresolved issues to sub-regional heads or designated country Points of Contact (PoCs). • Ensure proper documentation, closure and external response for each case. • Support MENA Policy Stakeholders in resolving access issues to FoAs. • Manage account escalations from external partners such as verification and account ownership, including triaging, follow-up, and case closure. • Escalate persistent issues to sub-regional heads or country PoCs (Please specify: "which entails xxx and xxx"—add details about specific account support tasks, e.g., verifying account ownership, facilitating access restoration, etc.) • Maintain the team calendar, including offsite dates, leave schedules, and key regional events. • Liaise with the Strategy & Operations team on all budgetary matters to ensure compliance and efficiency. • Manage contracts, invoicing, and budgetary quarterly reporting for the team. Requirements • Degree in public policy, law, politics, international relations, economics, or a related field. • 1-2 years of professional experience in policy, tech, or a similar field. • Knowledge of tech policy issues like AI, privacy, and online safety. • Understanding of social, cultural and political systems and policy institutions in MENA. • Excellent communication and persuasive skills in English and Arabic. • Ability to work collaboratively in a matrix environment. • Strong organizational and project management skills. • Experience in policy, operations, or content moderation within tech or social media platforms. • Excellent communication and stakeholder management abilities. • Ability to work independently and handle sensitive issues with discretion. • Familiarity with the MENA region and its policy landscape is a plus. Benefits • Competitive salary • Healthcare contribution and inclusion in company pension scheme • Work laptop and phone • 25 days annual leave (pro-rata) plus paid bank holidays • Expanding workforce with potential for career progression for top performers. Originally posted on Himalayas