Quality Assurance and Review Officer

Category: Social / NGO / Health & Care Location: Remote Part-Time Quality Assurance & Review Officer (Housing Allocations) – 3 Month Contract Location: Remote Rate: £34.93 per hour (Umbrella) Contract: 3 Month Contract Hours: 18 Hours Per Week (Part-Time) Working Pattern: Fully Remote Pay: Bi-Weekly Summary Somerset Council is seeking an experienced Quality Assurance & Review Officer to manage a backlog of statutory housing allocation reviews and support the implementation of a new Housing Allocations Policy. This pivotal role involves overseeing complex statutory reviews under Part VI of the Housing Act 1996, ensuring that decisions are legally sound and well-reasoned. The successful candidate will provide expert advice on housing allocations legislation, policy interpretation, and case law, while also contributing to service improvements and policy implementation. Key Responsibilities • Manage and resolve complex statutory reviews under Part VI of the Housing Act 1996. • Ensure review decisions are of high quality and legally compliant. • Apply housing legislation, statutory guidance, case law, and local policy in decision-making. • Address existing review backlogs and ensure timely completion. • Prepare review files and documentation for potential legal challenges. • Collaborate with Legal Services on: • Pre-action correspondence • Judicial Review matters • Legal challenges • Complex allocation cases • Identify and mitigate legal, financial, and reputational risks. • Provide specialized advice to officers, managers, and senior leaders. • Assist in implementing the Council's new Housing Allocations Policy. • Develop new processes and quality assurance measures. • Promote consistency and best practices in housing allocations decision-making. • Stay updated on legislative developments and emerging case law. • Support service improvement initiatives from reviews, complaints, and policy changes. Essential Requirements Requirements: • Extensive experience in Housing Allocations and Housing Needs Services. • In-depth knowledge of: • Part VI Housing Act 1996 • Housing Allocations Legislation • Housing Law • Statutory Reviews • Allocation Policies • Proven track record in determining statutory review cases. • Ability to produce legally robust review decisions. • Experience managing complex housing cases and investigations. • Strong understanding of administrative law and decision-making principles. • Experience working with Legal Services on challenges and litigation. • Excellent analytical, problem-solving, and report-writing skills. • Strong communication and stakeholder management abilities. • Ability to work independently and manage a specialized caseload. Desirable • Experience in implementing or reviewing Housing Allocation Policies. • Experience with Judicial Reviews. • Background in a Local Authority Housing Needs team. • Awareness of current housing policy developments and best practices. What's on Offer? • £34.93 per hour (Umbrella) • 3 Month Contract • 18 Hours Per Week (Part-Time) • Fully Remote Working • Bi-Weekly Pay • Opportunity to lead a significant housing allocations review program. • Key role in supporting the implementation of a new Housing Allocations Policy. • Exposure to complex statutory reviews, legal challenges, and policy development. • Flexible part-time working arrangement. Ideal for candidates with experience as a Quality Assurance & Review Officer, Housing Allocations Officer, Senior Housing Officer, Housing Reviews Officer, Housing Needs Officer, Homelessness Reviews Officer, Housing Policy Officer, or Housing Appeals & Reviews Specialist. Details Originally posted on Himalayas