Senior Information Developer (Technical Writer), JR 746

ELEKS Information Development Office is looking for a Senior Information Developer to join our team in Poland. ABOUT PROJECT The project focuses on a web portal designed to automate insurance processes within the healthcare domain. The product is a large, long-term solution with complex functionality and processes, where the InfoDev specialist will support clear, structured, and up-to-date product and technical documentation. REQUIREMENTS • 3+ years of relevant work experience • Understanding the software documentation specifics • Deep knowledge of software terminology • Knowledge of technical documentation development methodology (DDLC) and its interdependence with SDLC • Experience in setting up documentation processes • Proven experience in updating documentation according to the existing templates • Solid experience in creating documentation and templates (if needed) from scratch • Proven experience in UX writing • Advanced level of English RESPONSIBILITIES • Understand the product requirements and identify the requirements for the publications to be developed with minor supervision of senior staff • Identify client’s writing style and write technical documentation that conforms to publication standards (Microsoft, Apple, Chicago) with minor supervision of senior staff • Estimate documentation development efforts and agree task deadlines with Project Manager or Head of IDO • Communicate the status of documentation tasks in progress to ensure timely delivery • Interview subject matter experts to obtain ongoing details on the projects • Create documentation templates for various document outputs • Write and edit interface and procedural documentation including user guides, installation guides, quick-reference guides, release notes, system configuration guides, and help systems • Take active (or passive) part in competence development events of IDO • Take part in coaching and mentoring of the junior staff WHAT YOU WILL GET WITH ELEKS • Close cooperation with a customer • Challenging tasks • Competence development • Team of professionals • Dynamic environment with a low level of bureaucracy Originally posted on Himalayas