Language Services Associates
*Telephonic Interpreters
Overview : As a member of LSA’s network of Independently Contracted interpreters, you are responsible for handling telephone calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service. Language Services Associates is continuously accepting qualified interpreters and all languages are welcome! Responsibilities : • Provide effective telephonic remote interpreting • Answer inbound calls in a timely manner • Provide superior customer service • Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality • Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices • Complete training(s) and participate in ongoing Quality Assurance monitoring Qualifications/Experience : • Full fluency in both English and the target language • Technology proficient (web-based platforms, email, Microsoft Word) • Landline, cellphone, or VoIP • An interpreting space that is quiet, secure, and free from outside noises • 2+ years of professional interpreting experience preferred • Industry specific certifications/trainings preferred (CMI, CCHI, etc.) • Proof of 40+ hour medical interpreting training preferred (ex: Bridging The Gap, Cross-Cultural, etc.) LSA is passionate about what we do, which is helping people thrive in an increasingly global environment! If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience. Originally posted on Himalayas
