Virtual Dental Front Office Receptionist Bilingual

We are seeking an experienced Virtual Dental Front Office Receptionist / Patient Care Coordinator to join a busy, patient-focused dental practice. This is an excellent opportunity for someone with strong U.S. dental front office experience who enjoys providing exceptional customer service, coordinating patient care, and supporting a fast-paced, multi-provider practice. The ideal candidate is bilingual (English/Spanish), highly organized, detail-oriented, and experienced with dental scheduling, insurance verification, and patient communication. What We're Looking For We're looking for a dependable, patient-focused professional who enjoys helping patients, thrives in a collaborative environment, and takes pride in delivering outstanding service. If you have a strong dental front office background and enjoy working in a fast-paced virtual setting, we'd love to hear from you. Key Responsibilities • Manage recall lists and proactively schedule patients for preventive and follow-up appointments. • Schedule, reschedule, and confirm patient appointments. • Answer inbound calls and assist with AI receptionist overflow. • Coordinate patient care and provide exceptional customer service. • Perform dental insurance verification and eligibility checks as needed. • Follow up with patients regarding recommended treatment plans after exams. • Contact and reschedule no-show or missed appointments. • Maintain accurate patient records within the practice management system. • Support additional front office administrative tasks as assigned. • Collaborate with multiple providers to ensure efficient scheduling and patient flow. Requirements Required • 3–4 years of recent experience working in the front office of a U.S. dental practice . • Bilingual English and Spanish (spoken and written). • Experience with: • Patient scheduling • Recall management • Dental insurance verification • Treatment follow-up • No-show management • General patient coordination • Ability to multitask in a fast-paced environment. • Excellent verbal and written communication skills. • Strong customer service and organizational skills. • Comfortable learning new processes and taking on additional responsibilities. Preferred • Experience using EagleSoft EMR . • Experience using the Weave phone system. • Experience supporting a multi-provider dental practice. Remote Work Requirements • Dedicated, quiet home office suitable for HIPAA-compliant work. • Reliable high-speed internet connection. • Computer capable of running multiple applications simultaneously. • Quality USB headset with microphone. • Backup power and/or internet solution preferred. Training & Support • Comprehensive training provided by the practice. • Direct supervision and ongoing support from the Practice Owner/Doctor. Benefits Please note that this is a full-time contractor position (40 hours per week) with a negotiable pay rate depending on skillset and experience. The schedule is Monday through Friday, from 10 AM to 7 PM PST. Originally posted on Himalayas